Un-tick the “Automatically manage connection settings”Īnd try ticking the box “Use TLS/SSL” and set authentication to “Password” If it doesn’t, check the following in Apple Mail The outgoing mail server (SMTP) may show as “ Bigpond Offline” When you configure a Bigpond POP mail account the auto-complete does not always configure the SMTP settings correctly. When setting up POP bigpond mail accounts on a new Mac using Apple mail, the mail can appear as “offline” with the result that mail cannot be sent and backs up.Ĭheckout this video from Telstra and see if it works for you. ![]() ![]() Judging by a number of our customers negative feedback, we get the feeling that Telstra Tech Support people don’t really understand Apple Mail (Mac Mail)
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